Business Analyst - Contract Position

Навыки

• Приёмочное тестирование
• CJM / JTBD
• Коммуникация
• CRM-системы
• Работа в команде
• User story

О компании и продукте

• GRS Recruitment are working with an established, leading well-known Telecommunications provider in Nicosia who are searching to recruit a Business Analyst to join the team on a contract for approximately 15 months

Задачи

• Help differentiate between “must-have” and “nice-to-have” requirements to support prioritization
• support workshops and stakeholder discussions across Sales, Marketing, Operations, Support, Finance, and Legal to gather business needs and identify pain points
• Translate business needs into functional requirements, including
• User stories and acceptance criteria
• Process flows and user journeys
• Wireframes and data flow diagrams
• Basic integration and reporting needs within the CRM system
• Documenting current (“As-Is”) and future (“To-Be”) business processes
• Build understanding of the product/solution and contribute to
• Mapping business requirements to existing capabilitie
• Identifying gaps and suggesting improvements
• Supporting enhancements or configuration changes
• Work closely with Technical Architects and development teams to ensure solutions are practical and scalable
• UAT Design & Execution
• Design comprehensive UAT test plans and scripts based on the initial business requirements
• Coordinate with business users to execute testing, ensuring the CRM meets the "Definition of Done."
• Manage the defect logging process, prioritizing fixes with the dev team before the final go-live

Требования

• At least 3-4 years of experience in Business Analysis, Technology Consulting or Product Management
• Prior experience with a Telecommunications company would be an advantage
• Experience in building requirements for systems’ implementations – including but not limited to user journey definitions, functional design and specifications, file specifications, user flow diagrams etc
• Proven experience working with third parties for projects’ implementation, integration and/or Migration projects
• Degree level education preferably in Engineering, Computer Science, Information System Management or similar
• Understanding of web and mobile technologies, web services, APIs
• Excellent communication skills and teamwork. Able to interact with cross-functional business teams as well as to closely cooperating with virtual teams
• Fluency in English, Greek would be an advantage
• Ability to commit to an approx 15 month contract role with an immediate start
• Salary 40.000 - 45,000gross per annum, based on experience
• Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to
• This is a mid level role so looking for a professional individual with at least 3 -4 years of relevant experience
• If this sounds like the role you have been looking for and able to commit to a contract role then GRS Recruitment would love to hear from you today
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